At Electro Gear Shop (“we,” “us,” “our”), we are committed to protecting your privacy and ensuring the security of your personal information. We understand that our customers—from professional electricians and dedicated DIY enthusiasts to tech-savvy homeowners—value not just quality products but also a secure and trustworthy online experience. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website www.electrogear-shop.com.

By using our website, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our website.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and to improve our services. The types of information we collect include:

  • Personal Information: When you make a purchase or create an account, we collect information such as your name, email address, shipping address, billing address, and payment details (e.g., credit card information processed via secure third-party payment gateways).
  • Transaction Information: Details about the products you purchase, including order history, product preferences, and shipping information.
  • Technical Information: We automatically collect information about your device and how you interact with our website, including your IP address, browser type, operating system, and pages visited.
  • Communication Data: If you contact our customer service team (e.g., via email at [email protected]), we may keep a record of that correspondence.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders for products such as Building Wires, Cable Management solutions, Audio Accessories, and other electrical components.
  • To communicate with you about your orders, account, or inquiries.
  • To improve our website, product offerings, and customer service based on your feedback and usage patterns.
  • To prevent fraud and enhance the security of our website and payment processing systems.
  • To send you promotional emails or newsletters (only if you have opted in). You may unsubscribe at any time.

3. Sharing and Disclosure of Information

We value your privacy and do not sell your personal information to third parties. However, we may share your information with:

  • Service Providers: We work with trusted third-party service providers to facilitate our operations, such as payment processors (e.g., PayPal, credit card companies), shipping carriers, and IT service providers. These parties are contractually obligated to handle your data securely and only for the purposes we specify.
  • Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety, or that of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new entity.

4. Data Storage and Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. Your personal and payment information is encrypted during transmission using Secure Socket Layer (SSL) technology. We store data on secure servers and restrict access to authorized personnel only.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security but will promptly notify you in the event of a data breach where required by law.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You may update or correct inaccuracies in your information by accessing your account or contacting us.
  • Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
  • Opt-Out: You may opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences and track how you use our site.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. International Data Transfers

We ship our products globally (excluding Asia and some remote areas), and your information may be processed in the United States or other countries where our service providers operate. We ensure that appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised “Last Updated” date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Website: www.electrogear-shop.com
Address: 3336 Passaic Street, SOUTH RIVER, US 08882